Returns: If you are not satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund or exchange. Returned item(s) must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.
- Exchanges: If you need to exchange an item for a different size or color, please contact us to arrange for a replacement. Exchanges are subject to product availability.
- Return Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect.
- Cancellations: If you wish to cancel your order, please contact us as soon as possible. Orders that have already been processed and shipped cannot be cancelled, and you will need to follow the standard return process upon receipt of the item(s).
- Exceptions: Certain items, such as perishable goods, personalized items, and gift cards, are not eligible for return or refund unless they are damaged or defective.
- Contact Us: If you have any questions about our Return & Refund Policy, please contact us at info@herbalarogya.in.
By making a purchase on our website, you agree to abide by the terms of this Return & Refund Policy.